Site Recovery Manager or vSphere Replication Appliance Disconnects After Updating vCenter Certificates

Products

• VMware Live Recovery

Issue/Introduction

Symptoms:

After replacing an expired vCenter certificate (like an STS cert or Machine SSL cert) SRM or VRMS is not accessible from vCenter.

Environment

VMware Site Recovery Manager 8.x
VMware vSphere Replication 8.x

Cause

The SRM/VRMS appliance is no longer able to authenticate against the replaced vCenter certificate. 
When a certificate changes on the vCenter side, the token that was previously given to SRM/VRMS becomes null and needs to be renewed. 

Resolution

1. Power cycle the SRM and VRMS VMs (Shutdown the guest OS & power it ON)

2. Perform a RECONFIGURE from SRM and VRMS VAMI. 

3. Log into vCenter and verify both SRM and VRMS are showing with OK status (as seen below) and click on OPEN Site Recovery
 

Ensure you see both SRM and VRMS pairs listed 

Click VIEW DETAILS and login

4. Reconnect site pair to ensure everything is connected and working properly.