VLSR - No Storage Replication Adapters Installed

Products

• VMware Live Recovery

Issue/Introduction

Storage Replication Adapters (SRA) disappear from SRM UI after upgrading SRM Appliance.

Environment

VMware Site Recovery Manager 8.x

Cause

This is a rare issue known to affect random SRM upgrades. 

Resolution

Follow these steps in the sequence mentioned below -

NOTE: Broadcom policy does not allow to host any 3rd party product downloads. Because of this all SRA downloads have been removed from the Support portal. Customers are therefore requested to contact the respective SRA vendor to get the software.

 

1. Log in to the Site Recovery Manager Appliance Management Interface as admin. 

2. Download the configuration archive for the Storage Replication Adapters you want to delete. 

3. Contact your SRA vendor to get the required SRA software. 

4. Delete the SRA from VAMI 

5. Upload the latest SRA from SRM VAMI

6. Rescan adapter from SRM UI 

Follow this process on all the SRM Appliances where the SRAs are missing.