The follow article provides information on End of Support Life for specific Site Recovery Manager versions.
Please check the Broadcom Product Lifecycle Matrix to get the latest information about end of general support & technical guidance phases. VMware Site Recovery Manager isn't listed as a separate product in the product lifecycle as its considered to be integrated into vLR (VMware Live Recovery) and thus will follow the same EOS timelines as vLR does.
VMware Site Recovery Manager 8.5 is declared as End of Support (Service) on by 11th Oct 2024
SRM 8.6, 8.7 & 8.8 will be EOS by 11th Oct 2025
To maintain your full level of Support and Subscription Services, VMware recommends upgrading to a supported version of VMware Live Site Recovery
Upgrading Site Recovery Manager
“Maintenance Release” or “Update” means a generally available release of the Software that typically provides maintenance corrections only or high severity bug fixes, designated by means of a change in the digit to the right of the second decimal point (e.g. Software 5.0 >>Software 5.0.1), or for certain Software by a change in the digit of the Update number (e.g., Software 5.0 Update 1
“Major Release” also known as an “Upgrade” means a generally available release of the Software that: (i) contains functional enhancements and extensions; (ii) fixes for high severity and high priority bugs; and (iii) is designated by VMware by a change in the digit to the left of the first decimal point (e.g., Software 5.0 >> Software 6.0)
NOTE: Raising a Severity-1 ticket for a product under Technical Guidance phase is NOT supported. Clients within Technical Guidance are allowed to raise a low-severity case (severity 2, 3, and 4), however standard SLA's may not apply.