End of Support Life announcements for Site Recovery Manager
search cancel

End of Support Life announcements for Site Recovery Manager

book

Article ID: 312711

calendar_today

Updated On:

Products

VMware Live Recovery

Environment

VMware vSphere Replication 8.x

Resolution


Picture1.png


Please check VMware Product Life Cycle Matrix  to get the latest information about end of general support & technical guidance phases. 

SRM 6.5 to SRM 8.5 is declared as End of General Support.

SRM 8.3 & 8.4 are currently under End of Technical Guidance. Please read  VMware Life Cycle Policies to familiarize yourself with the lifecycle phases.

 To maintain your full level of Support and Subscription Services, VMware recommends upgrading to a supported version of SRM.

 Upgrading Site Recovery Manager

 “Maintenance Release” or “Update” means a generally available release of the Software that typically provides maintenancecorrections only or high severity bug fixes, designated by means of a change in the digit to the right of the second decimal point (e.g. Software 5.0 >>Software 5.0.1), or for certain Software by a change in the digit of the Update number (e.g., Software 5.0 Update 1

 “Major Release” also known as an “Upgrade” means a generally available release of the Software that: (i) contains functionalenhancements and extensions; (ii) fixes for high severity and high priority bugs; and (iii) is designated by VMware by a change in the digit to the left of the first decimal point (e.g., Software 5.0 >> Software 6.0)

 NOTE: Raising a Severity-1 ticket for a product under Technical Guidance phase is NOT supported. But, you are allowed to raise a low-severity case (severity 2, 3, and 4) & wait until an Engineer contacts you for assistance.