End of Support Life announcements for Site Recovery Manager

Products

• VMware Live Recovery

Issue/Introduction

The follow article provides information on End of Support Life for specific Site Recovery Manager versions.

Environment

• VMware vSphere Site Recovery Manager 6.5
• VMware vSphere Site Recovery Manager 8.1
• VMware vSphere Site Recovery Manager 8.2
• VMware vSphere Site Recovery Manager 8.3
• VMware vSphere Site Recovery Manager 8.4
• VMware vSphere Site Recovery Manager 8.5
• VMware vSphere Site Recovery Manager 8.6
• VMware vSphere Site Recovery Manager 8.7
• VMware vSphere Site Recovery Manager 8.8

Resolution

Please check the Broadcom Product Lifecycle Matrix to get the latest information about end of general support & technical guidance phases. 

SRM 6.5 to SRM 8.5 is declared as End of General Support.

SRM 8.3 & 8.4 are currently under End of Technical Guidance. 

 To maintain your full level of Support and Subscription Services, VMware recommends upgrading to a supported version of SRM.

 Upgrading Site Recovery Manager

 “Maintenance Release” or “Update” means a generally available release of the Software that typically provides maintenancecorrections only or high severity bug fixes, designated by means of a change in the digit to the right of the second decimal point (e.g. Software 5.0 >>Software 5.0.1), or for certain Software by a change in the digit of the Update number (e.g., Software 5.0 Update 1

 “Major Release” also known as an “Upgrade” means a generally available release of the Software that: (i) contains functionalenhancements and extensions; (ii) fixes for high severity and high priority bugs; and (iii) is designated by VMware by a change in the digit to the left of the first decimal point (e.g., Software 5.0 >> Software 6.0)

 NOTE: Raising a Severity-1 ticket for a product under Technical Guidance phase is NOT supported. But, you are allowed to raise a low-severity case (severity 2, 3, and 4) & wait until an Engineer contacts you for assistance.