Unable to register SRM with vCenter - 22ConfigurationException Failed to configure DR server with the Infrastructure Node services
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Unable to register SRM with vCenter - 22ConfigurationException Failed to configure DR server with the Infrastructure Node services

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Article ID: 312668

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

Symptoms:

1. When the SRM certificate expires, the plugin can automatically unregister itself from vCenter. 

2. Option to reconfigure is no longer available in SRM VAMI, instead you will see Configure (Just like a new install)

3. You won’t be able to register the appliance to vCenter

4. You won’t find any log traces of SRM unregistered in the drconfigui.log / dr.log


Launching SRM from vCenter displays the messages :

ERROR
Server for guid '########-####-####-####-##########' not found, but pair server(s) exist: [PairSetupImpl {
_server = SrmServerImpl {
   _guid = ########-####-####-####-##########
   _url = https://10.X.X.X:443/drserver/vcdr/vmomi/sdk
   }
_pairServerGuid = ########-####-####-####-##########
_pairLsppUrl = https://vcenter.prod.local:443/lookupservice/sdk
_pairLsppsThumbprint = 18:96:##:##:##:B0:D9:B9:4A:##:##:##:##:5E:7C:2A:5D:FE:22:00
}]
Operation ID: ########-####-####-####-##########
8/14/20, 5:15:30 PM +0200

ERROR
Unable to retrieve Site Recovery Manager summary data.
Server with UUID '########-####-####-####-##########' not found.
Operation ID: ########-####-####-####-##########
8/14/20, 5:15:30 PM +0200

2020-08-14 14:22:21,713 [srm-reactive-thread-4] WARN  com.vmware.dr.configservice.taskMonitor.ConfigureTaskHandler ########-####-####-####-########## getConfigureTaskProgress - Task finished with error!
(vmodl.fault.SystemError) {
   faultCause = null,
   faultMessage = null,
   reason = 22ConfigurationException Failed to configure DR server with the Infrastructure Node services.  Reason: Fault cause: vmodl.fault.InvalidArgument


When you try to configure SRM appliance to register with vCenter, it throws the error:

ERROR
Operation Failed
A general system error occurred: 22ConfigurationException Failed to configure DR server with the Infrastructure Node services.  Reason: Fault cause: vmodl.fault.InvalidArgument

Exit code: 61
[context]zKq7AVECAAQAAL+xzQAOZHJjb25maWcAAIvFGGxpYnZtYWNvcmUuc28AAcicC2RyLWNvbmZpZ3VyYXRvcgABIvILAVWNBgFrmQYBG6AGARcCBwHb7QUB3EsHAFGeKQD/uikAGjQ3ApV0AGxpYnB0aHJlYWQuc28uMAADbwIPbGliYy5zby42AA==[/context]
[backtrace begin] product: VMware vCenter Site Recovery Manager, version: 8.2.0, build: build-13480383, tag: drconfig, cpu: x86_64, os: linux, buildType: release
backtrace[03] libvmacore.so[0x0018C58B]: Vmacore::Throwable::Throwable(std::string&&)
backtrace[04] dr-configurator[0x000B9CC8]
backtrace[05] dr-configurator[0x000BF222]
backtrace[06] dr-configurator[0x00068D55]
backtrace[07] dr-configurator[0x0006996B]
backtrace[08] dr-configurator[0x0006A01B]
backtrace[09] dr-configurator[0x00070217]
backtrace[10] dr-configurator[0x0005EDDB]
backtrace[11] dr-configurator[0x00074BDC]
backtrace[12] libvmacore.so[0x00299E51]
backtrace[13] libvmacore.so[0x0029BAFF]
backtrace[14] libvmacore.so[0x0037341A]
backtrace[15] libpthread.so.0[0x00007495]
backtrace[16] libc.so.6[0x000F026F]
[backtrace end]
Caused by:
(vmodl.fault.InvalidArgument)
   faultCause = (vmodl.MethodFault) null,
   faultMessage = <unset>,
   invalidProperty = "Invalid certificate"
   msg = "Received SOAP response fault from [<cs p:00007f766c00e960, TCP:rdc1vc01v.za.sbicdirectory.com:443>]: create
"

[context]zKq7AVECAAQAAL+xzQAUZHJjb25maWcAAIvFGGxpYnZtYWNvcmUuc28AAb6gDmxpYnZtb21pLnNvAAEBhx4BatQNAYwJEgGDDhICAzQGbGliZHItdm1vbWkuc28AATIrFAHGKBQDbVkCbGlibGtwLXR5cGVzLnNvAAQPjAxkci1jb25maWd1cmF0b3IABGzfDAQ96QsEVY0GBGuZBgQboAYEFwIHBNvtBQTcSwcAUZ4p[/context]
[backtrace begin] product: VMware vCenter Site Recovery Manager, version: 8.2.0, build: build-13480383, tag: drconfig, cpu: x86_64, os: linux, buildType: release
backtrace[03] libvmacore.so[0x0018C58B]: Vmacore::Throwable::Throwable(std::string&&)
backtrace[04] libvmomi.so[0x000EA0BE]
backtrace[05] libvmomi.so[0x001E8701]: Vmomi::Fault::InvalidArgument::ThrowInternal()
backtrace[06] libvmomi.so[0x000DD46A]
backtrace[07] libvmomi.so[0x0012098C]
backtrace[08] libvmomi.so[0x00120E83]
backtrace[09] libdr-vmomi.so[0x00063403]
backtrace[10] libvmomi.so[0x00142B32]: Vmomi::StubImpl::_Invoke_Task(Vmomi::ManagedMethod*, std::vector<Vmacore::Ref<Vmomi::Any>, std::allocator<Vmacore::Ref<Vmomi::Any> > >&, Vmacore::Ref<Vmomi::Any>&)
backtrace[11] libvmomi.so[0x001428C6]: Vmomi::StubImpl::_Invoke_Task(Vmomi::ManagedMethod*, std::vector<Vmacore::Ref<Vmomi::Any>, std::allocator<Vmacore::Ref<Vmomi::Any> > >&)
backtrace[12] liblkp-types.so[0x0002596D]: Lookup::ServiceRegistrationStub::Create(std::string const&, Lookup::ServiceRegistration::CreateSpec*)
backtrace[13] dr-configurator[0x000C8C0F]
backtrace[14] dr-configurator[0x000CDF6C]
backtrace[15] dr-configurator[0x000BE93D]
backtrace[16] dr-configurator[0x00068D55]
backtrace[17] dr-configurator[0x0006996B]
backtrace[18] dr-configurator[0x0006A01B]
backtrace[19] dr-configurator[0x00070217]
backtrace[20] dr-configurator[0x0005EDDB]
backtrace[21] dr-configurator[0x00074BDC]
backtrace[22] libvmacore.so[0x00299E51]
[backtrace end]
Operation ID: ########-####-####-####-##########


Cause


SRM certificate has expired

Resolution


1. Login to SRM VAMI

2. Click on the Access tab and click on CHANGE to renew the certificate

3. Register SRM with vCenter

Change the Site Recovery Manager Appliance Certificate