VLSR - Failed to register VRMS: vCenter Server extension configuration problem

Products

• VMware Live Recovery

Issue/Introduction

VRMS registration fails with the error. 

ERROR
Operation Failed
A general system error occurred: Failed to register VRMS.
Operation ID: 492183b5-dfba-4cca-8c34-37f206a45ffd
12/19/22, 4:22:06 PM -0500

/var/log/vmware/dr.log :

--> Exception: vSphere Replication Appliance configuration error:vCenter Server extension configuration problem.
--> Details: Unable to register extension in vCenter Server.
--> [ msgId: com.vmware.vr.config.ext_config_failure; value: null; errorStacktrace : com.vmware.jvsl.cfg.ConfigException: Internal error.
-->    at
com.vmware.jvsl.cfg.RegisterExtensionCommand.execute(RegisterExtensionCommand.java:153)
-->    at com.vmware.hms.config.helper.VcHelper.registerExtension(VcHelper.java:257)
-->    at com.vmware.hms.config.VrConfig.expressSetup(VrConfig.java:332)
-->    at com.vmware.hms.config.cli.command.ExpressSetup.run(ExpressSetup.java:58)
-->    at com.vmware.hms.config.cli.command.CommandBase.run(CommandBase.java:305)
-->    at com.vmware.hms.config.cli.App.run(App.java:151)
-->    at com.vmware.hms.config.cli.App.main(App.java:209)
--> Caused by: (vmodl.fault.SystemError) {
-->   faultCause = null,
-->   faultMessage = null,
-->   reason = Invalid fault

Environment

VMware Live Site Recovery
vSphere Replication

Cause

VRMS will have difficulty in registering with vCenter using the old extension following one or more changes as listed below.

1. vCenter upgrade
2. VRMS upgrade
3. PSC convergence 

Resolution

 

Login to vCenter MOB and remove 'com.vmware.vcHms' extension from ExtensionManager.

Click on UnregisterExtension > Click on Invoke Method twice. 

You should now be able to register the appliance successfully.