The Aria Operations Management Pack for Storage Devices is not functioning and remains in a Warning state
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The Aria Operations Management Pack for Storage Devices is not functioning and remains in a Warning state

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Article ID: 312296

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • Test Connection for the Management Pack for Storage Devices will be successful but the state of the Management Pack will always be in Warning state.
  • Data collection for the Management Pack will also stop.
  • Re-installing the Management Pack and taking the cluster Offline/Online will result in same issue.
  • Below errors can be seen in Management Pack for Storage Device (adapter) log events:
    • 2023-04-29T06:49:00,691+0000 ERROR [Task Processor worker thread 6] (168) com.integrien.alive.common.adapter3.AdapterBase.applyConfiguration - Configure threw an exception: onConfigure Failed: No trusted certificates available.java.lang.RuntimeException: onConfigure Failed: No trusted certificates available.
    •   at com.vmware.adapter3.storage.StorageAdapter.onConfigure(StorageAdapter.java:217) ~[PhysicalSANAdapter3.jar:?]
    •   at com.integrien.alive.common.adapter3.AdapterBase.configureBase(AdapterBase.java:402) ~[vrops-adapters-sdk.jar:?]
    •   at com.integrien.alive.common.adapter3.AdapterBase.applyConfiguration(AdapterBase.java:346) [vrops-adapters-sdk.jar:?]
    •   at com.integrien.alive.common.adapter3.AdapterBase.configure(AdapterBase.java:296) [vrops-adapters-sdk.jar:?]
    •   at com.integrien.alive.collector.Collector.startAdapter3(Collector.java:717) [vcops-collector-1.0-SNAPSHOT.jar:?]
    •   at com.integrien.alive.collector.Collector.startMonitoring(Collector.java:674) [vcops-collector-1.0-SNAPSHOT.jar:?]
    •   at com.integrien.alive.collector.Collector.startMonitoring(Collector.java:608) [vcops-collector-1.0-SNAPSHOT.jar:?]
    •   at com.integrien.alive.collector.CollectorTaskHandler.handleStartMonitoring(CollectorTaskHandler.java:226) [vcops-collector-1.0-SNAPSHOT.jar:?]
    •   at com.integrien.alive.common.communication.task.TaskStart.processTask(TaskStart.java:41) [alive_platform.jar:?]
    •   at com.integrien.alive.common.communication.CommunicatorWorkItem.run(CommunicatorWorkItem.java:37) [alive_platform.jar:?]
    •   at com.integrien.alive.common.util.ThreadPool$WorkerItem.run(ThreadPool.java:254) [vrops-adapters-sdk.jar:?]
    •   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_271]
    •   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_271]
    •   at java.lang.Thread.run(Thread.java:748) [?:1.8.0_271]
    • 2023-04-29T06:49:00,698+0000 ERROR [Task Processor worker thread 6] (168) com.integrien.alive.common.adapter3.AdapterBase.applyConfiguration - Failed to configure adapter 'StorageAdapter': onConfigure Failed: No trusted certificates available.
    • 2023-04-30T07:45:33,584+0000 ERROR [Task Processor worker thread 6] (168) com.vmware.adapter3.storage.StorageAdapter.onConfigure - onConfigure fails.java.lang.RuntimeException: onConfigure Failed. No trusted certificates available.
    • 2023-04-30T07:45:33,586+0000 ERROR [Task Processor worker thread 6] (168) com.integrien.alive.common.adapter3.AdapterBase.applyConfiguration - Configure threw an exception: onConfigure Failed: No trusted certificates available.java.lang.RuntimeException: onConfigure Failed: No trusted certificates available.
    • 2023-04-30T07:45:33,590+0000 ERROR [Task Processor worker thread 6] (168) com.integrien.alive.common.adapter3.AdapterBase.applyConfiguration - Failed to configure adapter 'StorageAdapter': onConfigure Failed: No trusted certificates available.
    • 2023-05-03T19:07:43,872+0000 WARN [pool-39-thread-2] (168) com.vmware.storage.helper.smsapi.SmsApiImpl.queryPortAssociatedWithArray - Failed to query the ports associated with Storage Array: IOFILTERS:605af6c7-5500-19ac-6f9c-0c42a1843748
    • 2023-05-03T19:07:43,874+0000 ERROR [pool-39-thread-2] (168) com.vmware.adapter3.storage.objectloader.StorageArrayLoader.discoverResources - Failed to query ports associated with array: IOFILTERS:605af6c7-5500-19ac-6f9c-0c42a1843748

Environment

  • Aria Operations 8.x

Cause

  • After upgrade to Aria Operations 8.10.x or later, the Management Pack for Storage Devices adapter instances fail during configuration stage due to certificate validation issue.

Resolution

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