"You must delete this Organization's Application Port Profiles before you can delete the organization." when deleting an organization in VMware Cloud Director.
Article ID: 312277
Updated On:
Products
Issue/Introduction
- Deleting an organization in VMware Cloud Director UI fails with:
com.vmware.vcloud.api.presentation.service.InvalidStateException: You must delete this Organization's Application Port Profiles before you can delete the organization.
- Edge gateways which were part of the organization were deleted before the associated application port profiles were deleted.
Environment
Cause
This is a known issue affecting VMware Cloud Director versions 10.4.x and later.
If application port profiles are created on an edge gateway associated with an organization, attempting to delete the organization fails. The issue occurs because VMware Cloud Director deletes the edge gateways before deleting the port profiles, which causes the error.
Resolution
From Cloud Director 10.3 and later versions, the stale application port profiles and this organization containing stale application port profiles can be force deleted via API.
1. Delete an organization with "force" option using API explorer:
DELETE https://<VCD-ENDPOINT>/cloudapi/1.0.0/orgs/<ORG-UUID>?force=true
- From API Explorer:
- The orgUrn value to be entered can be found in the Cloud Director Provider UI > Cloud Resources > Organizations > Org Name. The browser URL will now be populated with the urn.
2. Synchronize application port profiles:
POST https://<VCD-ENDPOINT>/cloudapi/1.0.0/applicationPortProfiles/sync
Note: POST request requires a filter to be specified. Please refer the OpenAPI documentation.
To retrieve the parameter specific to your environment, follow the steps below:
- From API Explorer:
- The filter must be entered as "networkProviderId==[ID]" where the [ID] value to be entered is the urn of the NSXT manager you have integrated with the VCD. You can get the NSX-T Manager UUID from the Cloud Director Provider UI > Infrastructure Resources > NSX-T Managers > NSX-T Manager Name. The browser URL will now be populated with a UUID. The UUID can be combined with "urn:vcloud:nsxtmanager:" to form the urn.
- Populate the parameter in the API Explorer in the following format.
networkProviderId==urn:vcloud:nsxtmanager:<NSXT manager ID> noted from the browser URL
Example: networkProviderId==urn:vcloud:nsxtmanager:########-####-####-####-############ - Execute the API request to sync the profiles.
If utilization of the API is not possible then please open a support request with VMware Technical Support for assistance.
Additional Information
For more information on connecting to VCD via API, refer to KB 320526
This is a known issue as referenced in the following release notes:
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