Unable to configure the VMware Aria Operations Management Pack for VMware Aria Automation Orchestrator (Aria Automation Orchestrator Orchestrator MP).
Validation connection in Aria Operations fails with the error "Cannot complete login due to an incorrect user name or password".
Environment
Aria Operations 8.x
Cause
Incomplete Basic Authentication configuration: Although the "com.vmware.o11n.sso.basic-authentication.enabled" system property was not set, additional Aria Automation Orchestrator configuration steps might be required for full Basic Authentication enablement.
The "Orchestrator Administrator" role: The Aria Automation user requires specific permissions within Aria Automation, notably the "Orchestrator Administrator" role, to access the Management Pack and trigger workflows.
Resolution
Enable Aria Automation Orchestrator Basic Authentication: Set the "com.vmware.o11n.sso.basic-authentication.enabled" system property to 'true'in Aria Automation Orchestrator using below Steps:
Login to vRO (https://vRA-FQDN/vco) > Control Center > Enter root credentials > Monitor and Control > System Properties > New > Key = com.vmware.o11n.sso.basic-authentication.enabled > Value = true > Add.
Grant appropriate user permissions: Review the permissions of the Aria Automation user within Aria Automation Orchestrator and Aria Automation. Ensure the Aria Automation user has the "Orchestrator Administrator" role in Aria Automation > IDENTITY & ACCESS MANAGEMENT > Active Users.
Review Management Pack configuration: Verify the Management Pack configuration within Aria Operations for any potential errors or missing settings. Consult the Management Pack documentation for specific setup requirements.