vRealize Business 7.5 Azure collections fail due to a deprecated API call
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vRealize Business 7.5 Azure collections fail due to a deprecated API call

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Article ID: 312245

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
vRealize Business will either fail to establish a connection to Azure, or Azure collections will start to fail. The error message in /var/log/vrb/data-collector/itfm-azure-dc.log will be similar to this:

2019-01-14 21:56:05.105 ERROR [AxxxxSyncJob (Axxxx_SYNC_JOB)] c.v.i.c.d.a.AxxxxCollectionAgent - Failed to sync Axxxx data for account: <Account> for month, year 
com.xxxxxx.itfm.cloud.datacollector.axxxx.util.AxxxxException: Microxxx Axxxx API server returned an unexpected response: HTTP/1.1 426 Upgrade Required, while making HTTP request: GET https://ea.axxxx.com/*


Environment

VMware vRealize Business for Cloud 7.5.x

Cause

This is a known issue impacting all versions of vRealize Business for Cloud. The API we used was deprecated on the Azure side.

Resolution

This will be resolved in any release of vRealize Business after 7.5.

Workaround:
Please open up a support request referencing this KB for the delivery of a hotfix. Please note the hotfix is only available on vRealize Business for Cloud 7.5.