H5 Client VM Overrides page keeps loading

Products

• VMware vCenter Server

Issue/Introduction

The article provides information on troubleshooting a constant spinning cycle on VM Overrides read-only view.

Symptoms:
In H5 Client Cluster -> Configure -> VM Overrides page never loads

Environment

VMware vCenter Server 7.0.3
VMware vCenter Server 7.0.x

Cause

When a user, that lacks privileges on one or more VMs that are part of the VM Overrides rule / rules, tries to load VM Overrides read-only view.

Resolution

This behavior could be caused by lack of privileges of the user that views the VM Overrides read-only view.
When VM Override rule exists with some Virtual Machines, for which the current user does not have permissions,
then UI may enter a spinning cycle.

Procedure to resolve issue:
Step 1
Determine which are the Virtual Machines that the user lacks privileges for.

Step 2
Determine which are the privileges the user lacks.

Step 3
Give the user the privileges determined in previous step for the respective Virtual Machines.

Workaround:
No workaround available.