Failing to update irdman and icen together before NVM update on Intel E810* family NIC may lead to PSOD (purple screen of death)
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Article ID: 312023
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Updated On:
Products
VMware vSphere ESXi
Issue/Introduction
Symptoms:
This happens when any of the following irdman versions are installed:
Inbox irdman-1.3.1.19.
Async irdman-1.3.1.19, 1.3.3.7, 1.3.4.23.
PSOD (purple screen of death) may occur after attempts to upgrade the icen and then upgrade NVM in the following sequence:
- Upgrade icen
- Reboot
- Upgrade NVM
- Reboot
Environment
VMware vSphere ESXi 7.0.3
VMware vSphere ESXi 7.0.2
Cause
A faulty handling of PF-reset in older driver versions of irdman.
Resolution
irdman driver version number needs equal or larger than 1.3.6.0 (upgraded with icen to the latest).
Workaround:
Follow the below sequence:
- Upgrade icen and irdman
- Reboot
- Unload irdman
- Upgrade the NVM
- Reboot
Feedback
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Yes
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No