Incremental patches of vCenter Server 7.x fail with exception occurred in postInstallHook error
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Incremental patches of vCenter Server 7.x fail with exception occurred in postInstallHook error

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Article ID: 311943

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

Symptoms:

  • Incremental patches of vCenter Server 7.x fail with the following error observed in /var/log/vmware/applmgmt/PatchRunner.log:
    Performing start operation on service vpxd.
    
    stderr: Error executing start on service vpxd. Details {
        "detail": [
            {
                "id": "install.ciscommon.service.failstart",
                "translatable": "An error occurred while starting service '%(0)s'",
                "args": [
                    "vpxd"
                ],
                "localized": "An error occurred while starting service 'vpxd'"
            }
        ],
        "componentKey": null,
        "problemId": null,
        "resolution": null
    }
    Service-control failed. Error: {
        "detail": [
            {
                "id": "install.ciscommon.service.failstart",
                "translatable": "An error occurred while starting service '%(0)s'",
                "args": [
                    "vpxd"
                ],
                "localized": "An error occurred while starting service 'vpxd'"
            }
        ],
        "componentKey": null,
        "problemId": null,
        "resolution": null
    }


Environment

VMware vCenter Server 7.0 U3c ( Build 19234570 ) or below

Cause

This is caused due to a race condition between vpxd and vcdb upgrade scripts. 

Resolution

This issue has been fixed on vCenter Server 7.0 Update 3d  (  7.0.3.00500  ) , build :19480866.
Update your vCenter Server to the above build or higher.