nsx-message-bus service is stopped and unable to start
Article ID: 311853
Updated On:
Products
Issue/Introduction
Symptoms:
VMware Aria Operations is reporting alarms for nsx-message-bus ,message coordinator and SNMP services for NSX-T below is an example of the alerts received in Aria operations:
NSX Management service has failed
Management service monitor runtime state has failed
When you open Console/SSH to the NSX manager node, run command "get service nsx-message-bus" which shows this service is stopped
Environment
VMware NSX-T Data Center 3.x
VMware NSX-T Data Center 4.x
VMware NSX-T Data Center
Aria Operations 8.12 and later
Resolution
The nsx-message-bus service has been deprecated starting from NSX-T Data Center 3.0.
Please refer to doc below
nsx-message-bus: This service is not used in NSX-T Data Center 3.0 and later.
To prevent the alert from triggering in Aria Operations you will need to exclude the services from monitoring on the adapter instance(s)
In Aria operations 8.12 navigate to Data Sources > Integrations > Locate NSX-T adapter instance > Edit the adapter instance configuration > Click on Advanced Settings > Navigate to Exclude Services from monitoring > Select nsx-message-bus ,message coordinator and SNMP
In Aria Operations 8.18 navigate to Administrations > Integrations > Locate NSX-T adapter instance > Edit the adapter instance configuration > Click on Advanced Settings > Navigate to Exclude Services from monitoring > Select nsx-message-bus ,message coordinator and SNMP
Additional Information
Impact/Risks:
There is no operational impact because this nsx-message-bus service is no longer used from NSX-T Data Center 3.0 and later.
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