Aria Operations alerts about nsx-message-bus service being stopped and unable to start

Products

• VMware NSX
• VMware Aria Suite

Issue/Introduction

VMware Aria Operations is reporting alarms for nsx-message-bus, migration coordinator and SNMP services for NSX-T  below is an example of the alerts received in Aria operations:

• NSX Management service has failed
• Management service monitor runtime state has failed
• When you open Console/SSH to the NSX manager node, run command "get service nsx-message-bus" which shows this service is stopped.

 

Environment

VMware NSX-T Data Center 3.x
VMware NSX 4.x
VMware Aria Operations 8.12 and later

Cause

• The nsx-message-bus service has been deprecated starting from NSX-T Data Center 3.0.

  • Please refer to below documentation:
    Install NSX Manager and Available Appliances

Resolution

To prevent the alert from triggering in Aria Operations you will need to exclude the services from monitoring on the adapter instance(s):

• In Aria operations 8.12 navigate to Data Sources > Integrations > Locate NSX-T adapter instance > Edit the adapter instance configuration > Click on Advanced Settings > Navigate to Exclude Services from monitoring > Select "NSX Message Bus", "Migration Coordinator", and "SNMP"

• In Aria Operations 8.18 navigate to Administrations > Integrations > Locate NSX-T adapter instance > Edit the adapter instance configuration > Click on Advanced Settings > Navigate to Exclude Services from monitoring > Select "NSX Message Bus", "Migration Coordinator", and "SNMP"