Error: General error has occurred (Error code: 100)
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Error: General error has occurred (Error code: 100)

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Article ID: 311842

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Updated On: 02-07-2025

Products

VMware NSX

Issue/Introduction

DFW statistics in a Federation NSX deployment do not show up properly, and the below error messages appears in the NSX Manager UI.

General error has occurred (Error code: 100)

Environment

VMware NSX
VMware NSX-T Data Center

Cause

This issue can be caused by expiration of the admin account that is used to connect to Location Manager.

Resolution

Please verify the admin account used to connect to the Location Manager password has not expired. 

Refer to Resetting Expired Passwords if you need to update local user credential.

From the Global Manager UI, navigate to System-->Location Manager. Under the Locations section choose: Actions-->Edit settings.

Update the admin password in the Location Manager section for each of the locations to allow stats to be viewed from both the Global and Local Managers.