P2V convertion fails with error: An error occured during the conversion: 'BlockLevelvolumecloneMgr::clonevolume: Detected a write error during the cloning of the volume

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• Converting a physical Windows Server 2012 using vCenter converter 6.1.1 - 3533064 fails.
• vCenter Converter is installed on the source server.
• File level cloning gives the same issue
• In the converter.log file, you see messages similar to:

--> description = "BlockLevelVolumeCloneMgr::CloneVolume: Detected a write error during the cloning of volume \WindowsBitmapDriverVolumeId=[##-##-##-##-##-##-##-##-##-##-##-##-##-##]. Error: 5243025 (type: 1, code: 3276
89)",
--> msg = "An error occurred during the conversion: 'BlockLevelVolumeCloneMgr::CloneVolume: Detected a write error during the cloning of volume \WindowsBitmapDriverVolumeId=[##-##-##-##-##-##-##-##-##-##-##-##-##-##]. Error: 5243025 (type: 1, code: 327689)'"
--> }

Error : Failed: An error occured during the conversion: 'BlockLevelvolumecloneMgr::clonevolume: Detected a write error during the cloning of the volume.

 

Environment

VMware Update Manager 6.5
VMware vCenter Server Appliance 6.5.x
VMware vSphere ESXi 6.5
VMware vCenter Server 6.5.x

Resolution

To resolve this issue:

• Disable SSL encryption on VMware Converter.
• Change the hardware version of the VM in the converter configuration from 11 to 10 and then try conversion.

Perform these steps to disable SSL encryption.

1. Take a backup of the converter-worker.xml file. By default, this file is located at:
    
   • Windows 7/Server 2008 and Later – C:\ProgramData\VMware\VMware vCenter Converter Standalone
   • Window Vista, XP and 2003 Server - %ALLUSERSPROFILE%\VMware\VMware vCenter Converter Standalone
   • In older Windows versions – %ALLUSERSPROFILE%\Application Data\VMware\VMware vCenter Converter Standalone
2. Open the converter-worker.xml file using a text editor.
3. Locate the tag pair <useSsl></useSsl>. It is located inside the <nfc> tag and has a value of true.
4. Change the value to false.
5. Save and close the file.
6. Restart the VMware vCenter Converter Standalone Worker service on the machine.