Removing Netapp Virtual Storage Console (VSC) 1.0 plugin from vCenter Server

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• The NetApp Virtual Storage Console (VSC) 1.0 has been uninstalled from Add/Remove Programs, but the plugin continues to appear in vCenter Server
• Cannot remove NetApp VSC plugin from vCenter Server
• Removing NetApp VSC plugin from vCenter Server fails
• The vCenter Server Plugin Manager reports this error for VSC:
  
  The following error occured while downloading the script plugin from https:/61922/conf/plugin.xml
  Unable to connect to remove server

cannot-remove-vsc-plugin

Environment

VMware ESX Server 3.0.x
VMware ESXi 4.1.x Embedded
VMware ESXi 4.1.x Installable
VMware vCenter Server 4.1.x
VMware ESX Server 3.5.x
VMware ESX 4.1.x
VMware VirtualCenter 2.0.x
VMware ESX 4.0.x
VMware ESXi 4.0.x Installable
VMware VirtualCenter 2.5.x
VMware vCenter Server 4.0.x
VMware ESXi 3.5.x Installable
VMware ESXi 4.0.x Embedded
VMware ESXi 3.5.x Embedded

Resolution

To resolve this issue:

1. Browse to the IP address of vCenter Server from a browser.
2. Click Browse Managed Objects By vSphere.
3. In the Properties table, click Content.
4. Search for and click the extensionManager link. The Extension Manager screen appears.
5. Locate the Netapp extension, which may be listed as com.netapp.exoforce.
6. Click the Netapp extension and copy the key string com.netapp.exoforce.
7. In the browser window, click Unregister Extension.
8. Paste the string copied in step 6 in the Value field and click Invoke Method.
9. Re-launch the vSphere Client.
   
   Note: You may have to restart VMware VirtualCenter Server service for the changes to take effect.