Unable to list port under networking view,DVS shows an empty DVS in the Webclient with error vim.fault.NotFound

Products

• VMware vCenter Server

Issue/Introduction

Symptoms:

• Unable to list ports under networking view-> dVSwitch -> port. It's empty in WebClient with error  "vim.fault.NotFound" is displayed during the process of adding the ESXi host to the DVS.
   
• Observed similar message below in vpxd.log in vCenter:
  
  YYYY-MM-DDTHH:MM:SS.690+01:00 error vpxd[7F72A8896700] [Originator@6876 sub=MoDVSwitch opID=dam-auto-generated: HostProxySwitchDiagramView:dr-159:SwitchDiagramPropertyProvider:200002:422-173-ngc-f5] [MoDVS::GetPortInt] Can't find port with empty key in [Kingston-University-dvSwitch001]

  YYYY-MM-DDTHH:MM:SS.691+01:00 error vpxd[7F72A8896700] [Originator@6876 sub=SoapAdapter opID=dam-auto-generated: HostProxySwitchDiagramView:dr-159:SwitchDiagramPropertyProvider:200002:422-173-ngc-f5] Method vim.DistributedVirtualSwitch.fetchPorts threw undeclared fault of type vim.fault.NotFound
  YYYY-MM-DDTHH:MM:SS.693+01:00 info vpxd[7F72A8896700] [Originator@6876 sub=vpxLro opID=dam-auto-generated: HostProxySwitchDiagramView:dr-159:SwitchDiagramPropertyProvider:200002:422-173-ngc-f5] [VpxLRO] -- FINISH lro-4985
  YYYY-MM-DDTHH:MM:SS.693+01:00 info vpxd[7F72A8896700] [Originator@6876 sub=Default opID=dam-auto-generated: HostProxySwitchDiagramView:dr-159:SwitchDiagramPropertyProvider:200002:422-173-ngc-f5] [VpxLRO] -- ERROR lro-4985 -- dvs-73 -- vim.DistributedVirtualSwitch.fetchPorts: vim.fault.NotFound:
  --> Result:
  YYYY-MM-DDTHH:MM:SS.693+01:00 info vpxd[7F72A8896700] [Originator@6876 sub=Default opID=dam-auto-generated: HostProxySwitchDiagramView:dr-159:SwitchDiagramPropertyProvider:200002:422-173-ngc-f5] [VpxLRO] -- ERROR lro-4985 -- dvs-73 -- vim.DistributedVirtualSwitch.fetchPorts: vim.fault.NotFound:
  --> Result:
  --> (vim.fault.NotFound) {
  --> faultCause = (vmodl.MethodFault) null,
  --> faultMessage = (vmodl.LocalizableMessage) [
  --> (vmodl.LocalizableMessage) {
  --> key = "com.vmware.vim.vpxd.dvs.portNotFound.label",
  --> arg = (vmodl.KeyAnyValue) [
  --> (vmodl.KeyAnyValue) {
  --> key = "port",
  --> value = ""
  --> }
  --> ],
  --> message = <unset>
  --> }
  --> ]
  --> msg = ""
  --> }
  --> Args:
  -->
  --> Arg criteria:
  --> (vim.dvs.PortCriteria) {
  --> dynamicProperty = <unset>,
  --> connected = <unset>,
  --> active = <unset>,
  --> uplinkPort = true,
  --> scope = <unset>,
  --> portgroupKey = <unset>,
  --> inside = <unset>,
  --> portKey = <unset>,
  --> host = <unset>
  --> }
  Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.

Environment

VMware vCenter Server 7.0.x

VMware vCenter Server 8.0.x

VMware vCenter Server Appliance 7.0.x

VMware vCenter Server Appliance 8.0.x

Cause

This issue occurs because of corrupted DVS entries in the vCenter database.

Resolution

Please try restarting the vCenter server to clear out the null dvport_key entries from the VCDB.

If the issue persists after the reboot, please open a case with Broadcom Technical Support for further assistance.

Creating and managing Broadcom support cases.