VMware NSX for vSphere 6.4.x
There is currently no resolution.
Workaround:
Adjust the timeout value to allow sufficient time for the database to restore.
1) Edit the file /usr/appmgmt-tcserver/webapps/ROOT/appliance-management/js/services/DataService.js in appliance.
2) Search for the line "var HTTP_DEFAULT_TIMEOUT = 180000;"
3) Change the time out value from 180000 ms (3 minutes) to 1200000 ms (20min).
3) reboot the appliance or restart bluelane-manager.