ESX/ESXi host fails to boot after installation or upgrade
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ESX/ESXi host fails to boot after installation or upgrade


Article ID: 310811


Updated On:


VMware vCenter Server VMware vSphere ESXi


This article guides you through troubleshooting the failure of your ESX/ESXi host to boot following an installation or upgrade. The article aims to help you eliminate the common causes for this issue by verifying the minimum system requirements are met, the hardware is certified, the hardware is functioning as expected, the BIOS and firmware are at the latest revision, and that the ESX/ESXi installer has written to the desired location.

  • ESX/ESXi host installation or upgrade completes successfully but has these issues:
    • ESX/ESXi installation fails to boot after installation or upgrade
    • ESX/ESXi installation errors when booting after installation or upgrade
    • You may receive one or more of these errors:
      • Failed to load vmkernel: 0xbad0013
      • Error 15: Could not find file
      • Util : 815 : Status 0xbad0001 trying to get a valid VMKernel MAC address. Various vmkernel subsystems will provide lower quality of service
      • 0:00:47.675
      • NOT_IMPLEMENTED /build/mts/release/bora-84374/bora/vmkernel/main/util.c:83
      • VSD mount/bin/sh:can't access TTY; job control turned off.


VMware ESX 4.0.x
VMware ESXi 3.5.x Installable
VMware vCenter Server 5.5.x
VMware ESX Server 3.0.x
VMware ESXi 4.1.x Embedded
VMware vSphere ESXi 5.0
VMware ESX Server 2.5.x
VMware ESX 4.1.x
VMware ESX Server 3.5.x
VMware vSphere ESXi 5.5
VMware ESXi 3.5.x Embedded
VMware ESXi 4.0.x Embedded
VMware ESXi 4.1.x Installable
VMware ESXi 4.0.x Installable
VMware vSphere ESXi 5.1


Please validate that each troubleshooting step below is true for your environment. Each step will provide instructions or a link to a document, to eliminate possible causes and take corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.

    Additional Information

    In addition see these articles for issues related to ESX/ESXi not booting:
    Verifying your hardware is functioning correctly
    Methods of upgrading to ESXi 5.0
    Methods for upgrading to ESXi 5.1
    Methods for upgrading to ESXi 5.5
    インストールまたはアップグレード後に ESX/ESXi ホストが起動に失敗する