ConfigXpress - Environment Failed To Load, Possibly due to timeout

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

Using ConfigXpress tool remotely, one may get an error stating "Environment Failed To Load, Possibly due to timeout".

 

Environment

Release:
Component: IDMGR

Resolution

The workaround will be detailed as well, suggesting changing timeout definition for the local server / desktop running the ConfigXpress tool.

The following Microsoft tech doc could be used for assistance with overall problem description as well as the solution proposed:

https://support.microsoft.com/en-us/kb/181050 

The "Let me fix it myself" section in the above URL explains how to add the desired "ReceiveTimout" subkey.

As stated, a reboot of the desktop running ConfigXpress tool is needed for the registry setting change to be taken into account.