The error reads "Crypto Exception: error:02001005:system library:fopen:Input/output error:unable to load C:\Documents..."
This issue may occur if you have installed vCenter Server and vCenter Converter on the same server using different user accounts. For example, you may have installed vCenter Server using a local administrator account and vCenter Converter using a domain administrator account.
Verify the permissions of the __VMware_Converter__ user account and grant full administrative permissions to it.
If this does not resolve the issue:
Note: When using VMware vCenter Converter Standalone 5.0.x, ensure you use the Run as administrator option when launching the application. Select Converter from the Start menu, right click on it and select Run as administrator.
In Windows 7 and 2008 you may encounter this issue when the user account you are using does not have the proper permissions.
To address this issue: