VMware vCenter Site Recovery Manager virtual machine shows the status: Device Not Found
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VMware vCenter Site Recovery Manager virtual machine shows the status: Device Not Found

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Article ID: 310614

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Updated On:

Products

VMware Live Recovery

Issue/Introduction

  • Unable to protect a virtual machine
  • The protection group has a yellow exclamation mark
  • One of the virtual machines is showing the status:

    Device Not Found

Environment

  • VMware vCenter Site Recovery Manager 5.1.x
  • VMware vCenter Site Recovery Manager 4.1.x
  • VMware vCenter Site Recovery Manager 4.0.x

Cause

This issue occurs if devices such as CD-ROMs and floppy drives are marked as not configured.

Resolution

To resolve this issue, configure the devices.

  1. Right-click the virtual machine and click Configure protection.
  2. In the Configure protection wizard, you are presented with a window that lists all of the storage devices. If a device is listed as Not Configured in the Recovery location column, select the device and click Detach.
  3. Click Next and finish the Configure protection wizard.