Symptoms:
- When creating a protection group or when protecting an individual virtual machine on the protected site, the creation and reconfiguration of its associated shadow (placeholder) virtual machine on the DR site may fail with the error:
Unable to createplaceholder virtual machine at the recovery site: recovery virtual machine could not be created: The operation is not supported on the object
The SRM logs on the protected site contains entries similar to:
[2010-12-03 10:25:23.627 03344 verbose 'Replication']Creation of shadow VM failed with error(dr.secondary.fault.RemoteCreateVmFault) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] remoteFault = (vmodl.fault.NotSupported) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] msg = "The operation is not supported on the object.",
[#1] },
[#1] msg = "Recovery virtual machine could not be created: The operation is not supported on the object.",
[#1] }
[2010-12-03 10:25:23.627 03344 verbose 'PropertyProvider'] RecordOp ASSIGN: info.error, com.vmware.vcDr.ReplicationGroup.AddVmTask-4
[2010-12-03 10:25:23.627 03344 verbose 'com.vmware.vcDr.ReplicationGroup.AddVmTask-Task'] Error set to (dr.primary.fault.RemoteAddVmFault) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] remoteFault = (dr.secondary.fault.RemoteCreateVmFault) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] remoteFault = (vmodl.fault.NotSupported) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] msg = "The operation is not supported on the object.",
[#1] },
[#1] msg = "Recovery virtual machine could not be created: The operation is not supported on the object.",
[#1] },
[#1] msg = "",
[#1] }
[2010-12-03 10:25:23.627 03344 verbose 'PropertyProvider'] RecordOp ASSIGN: info.completeTime, com.vmware.vcDr.ReplicationGroup.AddVmTask-4
[2010-12-03 10:25:23.627 03344 info 'com.vmware.vcDr.ReplicationGroup.AddVmTask-Task'] State set to error
The SRM logs on the DR site contain entries similar to:
[2010-12-03 10:25:23.937 01784 verbose 'com.vmware.vcDr.ShadowGroup.AddVmTask-Task'] Progress advanced to 90
[2010-12-03 10:25:23.937 01784 verbose 'PropertyProvider'] RecordOp ASSIGN: info.progress, com.vmware.vcDr.ShadowGroup.AddVmTask-2
[2010-12-03 10:25:23.937 01784 verbose 'SecondaryReplication']Creation of VM failed with error(vmodl.fault.NotSupported) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] msg = "The operation is not supported on the object.",
[#1] }
[2010-12-03 10:25:23.937 01784 verbose 'PropertyProvider'] RecordOp ASSIGN: info.error, com.vmware.vcDr.ShadowGroup.AddVmTask-2
[2010-12-03 10:25:23.937 01784 verbose 'com.vmware.vcDr.ShadowGroup.AddVmTask-Task'] Error set to (dr.secondary.fault.RemoteCreateVmFault) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] remoteFault = (vmodl.fault.NotSupported) {
[#1] dynamicType = <unset>,
[#1] faultCause = (vmodl.MethodFault) null,
[#1] msg = "The operation is not supported on the object.",
[#1] },
[#1] msg = "",
[#1] }
[2010-12-03 10:25:23.937 01784 verbose 'PropertyProvider'] RecordOp ASSIGN: info.completeTime, com.vmware.vcDr.ShadowGroup.AddVmTask-2
[2010-12-03 10:25:23.937 01784 info 'com.vmware.vcDr.ShadowGroup.AddVmTask-Task'] State set to error
On the ESX host on the DR site where the shadow virtual machine creation attempt was made, the hostd logs contain entries similar to:
2010-12-03 10:24:44.098 F63C5B90 info 'TaskManager'] Task Created : haTask-ha-folder-vm-vim.Folder.createVm-79
[2010-12-03 10:24:44.099 F63C5B90 info 'VmMisc'] Max supported virtual machines: 1200
[2010-12-03 10:24:44.170 F63C5B90 info 'vm:/vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx'] Create called: /vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx
(vim.vm.ConfigSpec) {
:
:
(vim.vm.device.VirtualDeviceSpec) {
dynamicType = <unset>,
operation = "add",
fileOperation = <unset>,
device = (vim.vm.device.VirtualVideoCard) {
dynamicType = <unset>,
key = 500,
deviceInfo = (vim.Description) {
dynamicType = <unset>,
label = "Video card ",
summary = "Video card",
},
backing = (vim.vm.device.VirtualDevice.BackingInfo) null,
connectable = (vim.vm.device.VirtualDevice.ConnectInfo) null,
controllerKey = 100,
unitNumber = 0,
videoRamSizeInKB = 2048,
numDisplays = <unset>,
useAutoDetect = true,
enable3DSupport = false,
},
},
:
:
[2010-12-03 10:24:44.176 F63C5B90 verbose 'Vmsvc'] Create VM initiated [16]: /vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx
[2010-12-03 10:24:44.191 F6447B90 verbose 'vm:/vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx'] CreateVmDirectory: Doing nothing since vm dir already exists: '/vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3'.
:
:
[2010-12-03 10:24:46.069 F6447B90 info 'vm:/vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx'] Video Ram size edit not supported when auto-detect is True
[2010-12-03 10:24:46.070 F6447B90 info 'vm:/vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx'] Reconfigure failed
[2010-12-03 10:24:46.070 F6447B90 info 'vm:/vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx'] Create failed with given spec: /vmfs/volumes/4cf064f5-62f16403-5664-001a648f15b2/vm01-w2k3/vm01-w2k3.vmx