Applying host profile fails with the error: Operation not supported
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Applying host profile fails with the error: Operation not supported

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Article ID: 309213

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

Symptoms:

  • Cannot apply a host profile
  • Applying a host profile on the ESX/ESXi host fails
  • You see the error:

    Operation not supported: Operation not supported


  • In the /var/log/vmware/hostd.log file, you see entries similar to:

    [2010-04-16 14:45:11.060 F64B3B90 info 'NetworkProvider'] Refreshing the entire network configuration...
    [2010-04-16 14:45:11.060 F64B3B90 verbose 'NetworkProvider'] Fetch all physical NICs....
    [2010-04-16 14:45:11.071 F64B3B90 verbose 'NetworkProvider'] Fetched physical NIC: vmnic0.
    [2010-04-16 14:45:11.154 F64B3B90 error 'NetworkProvider'] An error occurred while fetching physical NIC vusb0: Operation not supported: Operation not supported.

    [2010-04-16 14:45:11.154 F64B3B90 verbose 'NetworkProvider'] Fetched physical NIC: vusb0.

  • In the vpxd.log file, you see entries similar to:

    vim.profile.host.ProfileManager.applyHostConfiguration -- ########-####-####-####-########EA09(########-####-####-####-########E36C)
    [2010-01-25 14:21:49.432 03816 info 'App'] [VpxLRO] -- ERROR task-28025 -- -- vim.profile.host.ProfileManager.applyHostConfiguration: vim.fault.PlatformConfigFault:
    (vim.fault.PlatformConfigFault) {
    dynamicType = <unset>,
    faultCause = (vmodl.MethodFault) null,
    text = "Operation not supported: Operation not supported",
    msg = "Error during the configuration of the host: Operation not supported: Operation not supported",
    }


host-profile-error

Environment

VMware ESXi 4.0.x Installable
VMware ESXi 4.0.x Embedded
VMware ESX 4.0.x

Resolution

This issue occurs because the host profile attempts to configure settings on a pseudo physical NIC, vusb0, on the ESX host. However, the pseudo NIC does not allow changes to the configuration settings.

To workaround this issue:

  1. Right-click the profile and click Edit Profile.
  2. Navigate to the Physical NIC configuration of the network configuration.
  3. Check the name of the physical NIC to find the physical NIC configuration profile for vusb0.
  4. Right-click the physical NIC configuration profile and click Remove Profile.