Installing ESX/ESXi fails with the error: kernel direct mapping tables up to e80000000 @ 10000-4b000

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• Cannot install ESX/ESXi
• Installing ESX/ESXi fails
• Installing ESX/ESXi using GUI fails with the error:
  
  
  [17:55 xxxxxxx] * vmnix .....
  kernel direct mapping tables up to e80000000 @ 10000-4b000
  kernel alive
  
  
• Installing ESX/ESXi using CLI fails with the error:
  
  The system has found a problem on your machine and cannot continue. The Bios reports that numa node 2 has no memory. This problem is either caused by a bad BIOS or a very unbalanced distribution of memory modules

install-esx install-esx-fails

Environment

VMware ESXi 4.0.x Installable
VMware ESXi 4.0.x Embedded
VMware ESX 4.0.x

Resolution

This issue occurs when memory on the physical host is not distributed evenly between different processor sockets. It may also occur due to faulty hardware.

To resolve this issue, the memory on the host must be evenly balanced. Ensure that each bank of RAM slots has the same amount of RAM. For more information and support, contact your hardware vendor.