Cannot log in to a newly converted Windows guest and the converted machine uses a non-US keyboard layout
search cancel

Cannot log in to a newly converted Windows guest and the converted machine uses a non-US keyboard layout

book

Article ID: 308883

calendar_today

Updated On:

Products

VMware vSphere ESXi

Issue/Introduction

  • You are unable to log in to a newly converted Windows guest
  • You had a non-US keyboard layout prior to conversion
  • Your user name contains characters that are not part of the US keyboard layout

Environment

  • VMware vCenter Converter 4.2.x
  • VMware vCenter Converter Standalone 5.1.x
  • VMware vCenter Converter Standalone 4.3.x
  • VMware vCenter Converter Standalone 5.0.x
  • VMware vCenter Converter Standalone 4.0.x
  • VMware vCenter Converter 4.1.x
  • VMware Converter 3.0.x
  • VMware vCenter Converter 4.0.x

Cause

The change is by design to maintain compatibility and make sure the keyboard is available on the virtual machine.

Resolution

To resolve this issue, change the keyboard's layout as required on the guest operating system after the conversion.

It's recomended to have aa user with a user name and password that does not require a non-US layout keyboard.

Powered by Wolken Software