Error: "Connection lost while waiting for the next request on stream TCPStreamWin32" when vCenter Server is installed on a non-default partition

Products

• VMware vCenter Server

Issue/Introduction

• You cannot start the VMware VirtualCenter Server service.
• Starting the VMware VirtualCenter Server service fails.
• In the C:\Documents and Settings\All Users\Application Data\VMware\VirtualCenter\vpxd.log file, you see entries similar to:

[ TIME.088 06428 error 'App' opID=14851171] Connection lost while waiting for the next request on stream TCPStreamWin32(socket=TCP(fd=2548) local=[::1]:8085, peer=[::1]:49362) class Vmacore::SystemException(An established connection was aborted by the software in your host machine. )
[ YYYY-MM-DD TIME 09:52:03.088 06428 info 'App' opID=14851171] [VpxLRO] -- FINISH task-internal-859 -- -- vmodl.query.PropertyCollector.cancelWaitForUpdates -- FF1B2EB5-87E5-44FB-A589-D890FE9D69A5(84536C8B-A112-46B2-8095-F08A71555126)
[ TIME.431 06096 warning 'App'] Service control manager requested shutdown

[ TIME.431 06096 info 'App'] Initiating VMware VirtualCenter shutdown

[ TIME.431 06096 warning 'Libs'] Failed to report event. Reason: The interface is unknown

[ TIME.431 06340 info 'App'] Shutting down VMware VirtualCenter...

[ TIME.431 06340 warning 'Libs'] Failed to report event. Reason: The interface is unknown

[ TIME.227 06968 error 'App'] SSLStreamImpl::BIORead (000000000cb46770) failed: The specified network name is no longer available.

[ TIME.227 06968 error 'App'] SSLStreamImpl::DoServerHandshake (000000000cb46770) SSL_accept failed with BIO Error

[ TIME.258 06968 warning 'ProxySvc'] SSL Handshake failed for stream TCPStreamWin32(socket=TCP(fd=3956) local=172.16.0.21:443, peer=172.16.0.21:50563), error=SSL Exception: BIO Error

Environment

• VMware vCenter Server 5.5.x
• VMware vCenter Server 6.0.x
• VMware vCenter Server 6.x

Cause

This issue occurs when the Windows partition in which vCenter Server is installed is marked as offline.

For example, vCenter Server is installed on Windows 2008 in the D:\ drive and the drive is marked as offline.

Resolution

Set the windows partition in which vCenter Server is installed to online using the steps below:

1. Log in to your system as an Administrator.
2. Click Computer Management > Storage > Disk Management.
3. Right-click the disk and click Online.