Downloading patches from repository in VMware Update Manager fails with error: Cannot import patch definitions and patches from the incompatible source
Article ID: 308653
Updated On:
Products
Issue/Introduction
- You cannot download patches from the repository
- Patch downloads fail
- You see this error message:
Cannot import patch definitions and patches from the incompatible source <download url>
Environment
VMware vCenter Update Manager 4.0.x
Resolution
This issue occurs when the download URL is incorrect or the URL points to a folder on a network drive.
Note: You cannot use a folder located on a network drive as a shared repository. Update Manager does not download patch binaries and patch metadata from folders on network shares using the Microsoft Windows Uniform Naming Convention form (such as \\<hostname>\Shared or \\<IP address>\Shared), or from mapped network drives (such as Z:\).
The validation checks if the patch binaries and patch metadata in the folder you specify are downloaded with a UMDS version which is compatible with the Update Manager version you are using. If the validation fails, an error message is displayed.
For more information about using a shared repository as a patch download source, see the VMware vCenter Update Manager Installation and Administration Guide.
Additional Information
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