Downloading patches from repository in VMware Update Manager fails with error: Cannot import patch definitions and patches from the incompatible source

Products

• VMware vCenter Server

Issue/Introduction

Symptoms:

• You cannot download patches from the repository
• Patch downloads fail
• You see this error message:
  
  Cannot import patch definitions and patches from the incompatible source <download url>

Resolution

This issue occurs when the download URL is incorrect or the URL points to a folder on a network drive.

Note: You cannot use a folder located on a network drive as a shared repository. Update Manager does not download patch binaries and patch metadata from folders on network shares using the Microsoft Windows Uniform Naming Convention form (such as \\<hostname>\Shared or \\<IP address>\Shared), or from mapped network drives (such as Z:\).

The validation checks if the patch binaries and patch metadata in the folder you specify are downloaded with a UMDS version which is compatible with the Update Manager version you are using. If the validation fails, an error message is displayed.

 

Additional Information

Installing, Setting Up, and Using the Update Manager Download Service