Exiting full screen mode on a virtual machine console fails after shutting down guest operating system

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

Symptoms:
In vSphere Client, when you are logged in to a virtual machine console in full screen mode, you experience these symptoms:

• You cannot exit the virtual machine console.
• The resize button does not work on the virtual machine console.
• This issue occurs after you shut down the virtual machine guest operating system.
• You see an incorrect virtual machine name when you move from one console to another.

Environment

VMware vCenter Server 5.1.x
VMware vSphere ESXi 5.1

Resolution

This is a known issue affecting ESXi 5.1. Currently, there is no resolution.

To work around this issue, perform one of these options:

• Exit full screen mode before shutting down the guest operating system via the console.
• Press ALT + F4 to close the full screen console window.
• Open the virtual machine console in vSphere Web Client instead of vSphere Client.

Additional Information

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