Error: "Error attempting Backup PBM" upgrading to vCenter Server 6.0
search cancel

Error: "Error attempting Backup PBM" upgrading to vCenter Server 6.0

book

Article ID: 307360

calendar_today

Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • Upgrading from VMware vCenter Server 5.1 to 6.0 fails.
  • You see the error:

    Error attempting Backup PBM Please check Insvc upgrade logs for details.
     
  • When you attempt to search the inventory in the vSphere Web Client, there are no results.

Environment

  • VMware vCenter Server 6.x
  • VMware vCenter Server 6.0.x

Cause

This issue occurs when there is a corruption in the VMware vCenter Server Inventory Service database.

Resolution

Reset the VMware vCenter Server Inventory Service database.