Cluster warning shown in vCenter Server when Remote Tech Support Mode (SSH) or Local Tech Support Mode is enabled

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• When Remote Tech Support Mode (SSH) or Local Tech Support Mode is enabled, you see the warning:
  
  Configuration Issues
  The Local Tech Support Mode for the host localhost.localdomain has been enabled.
  Remote Tech Support Mode(SSH) for the host <server> has been enabled

• If the timeout setting to stop the service has been set to 0, effectively disabling the timeout, this warning is permanently displayed.

Environment

VMware ESXi 

Resolution

 

1. Open a VI Client to the ESXi host
2. Select the ESXi host from the Inventory.
3. Select Configuration tab Advanced Settings from the Software menu.
4. Navigate to UserVars > UserVars.SuppressShellWarning.
5. Set the value from 0 to 1.
6. Click OK.

You can also do this via the command-line:

 

vim-cmd hostsvc/advopt/update UserVars.SuppressShellWarning long 1

 

In scripted installs, set:

 

/adv/UserVars/SuppressShellWarning = "1"

Additional Information