VMware Consolidated Backup uses VSS for quiescing on ESX Server 3.5 Update 2 hosts when backing up Windows Server 2003, Vista, and Windows Server 2008 virtual machines.
If you uninstall and reinstall VMware Tools, the Filesystem Sync driver remains installed, which may cause an issue with snapshots. This article provides an automated method to add VSS and remove the Filesystem Sync driver when upgrading VMware Tools in Windows virtual machines.
Symptoms: