Installing a vRealize Automation 7.x Web component on a Windows Server host fails with the error: vCAC-Server-Custom-Web-ConfigTool Installation Failed, ExitCode:1
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Installing a vRealize Automation 7.x Web component on a Windows Server host fails with the error: vCAC-Server-Custom-Web-ConfigTool Installation Failed, ExitCode:1

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Article ID: 306137

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:
  • Installing web components fail at 70%
  • The prerequisite checker and validation completes successfully, but the install fails with the error:

vCAC-Server-Custom-Web-ConfigTool Installation Failed, ExitCode:1

 

  • /Program Files (x 86 )/VMware/vCAC/Server/Logs/vCAC-Config.log files shows: 

System.Data.Services.Client.DataServiceQueryException: An error occurred while processing this request. ---> System.Data.Services.Client.DataServiceClientException: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> 
<html xmlns="http://www.w3.org/1999/xhtml"> 
IIS 10.0 Detailed Error - 500.19 - Internal Server Error
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The requested page cannot be accessed because the related configuration data for the page is invalid.
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This error occurs when there is a problem reading the configuration file for the Web server or Web application. In some cases, the event logs may contain more information about what caused this error.
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Warning: Non-zero return code. Command failed.
C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DeployRepository.xml(822,5): error MSB3073: The command ""C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\RepoUtil.exe" Assembly-SqlInstall -f  "C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DynamicOps.Core.Common.dll","C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DynamicOps.Core.External.dll","C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DynamicOps.Core.Licensing.dll","C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DynamicOps.ManagementModel.Common.dll","C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DynamicOps.VMWareModel.Common.dll","C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DynamicOps.ReportsModel.Common.dll" -s t-mgmt-vra-db.t-mgmt.in -d "vra"  --overwrite -v" exited with code 1.
Done Building Project "C:\Program Files (x86)\VMware\vCAC\Server\Model Manager Data\DeployRepository.xml" (InstallRepoModel target(s)) -- FAILED.
Build FAILED.


Environment

VMware vRealize Automation 7.x

Cause

There are features or roles not properly installed per defined prerequisites.

Resolution

See https://docs.vmware.com/en/vRealize-Automation/7.6/com.vmware.vra.install.upgrade.doc/GUID-624C4494-6FC5-4446-88B4-61D7897FEE66.html

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