Deploying BitDefender in NSX-v 6.4.0 fails with the error: "Security Server (VMware with NSX) kit is not downloaded"
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Deploying BitDefender in NSX-v 6.4.0 fails with the error: "Security Server (VMware with NSX) kit is not downloaded"

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Article ID: 306107

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Updated On:

Products

VMware NSX

Issue/Introduction

Symptoms:
  • Deploying BitDefender on NSX-v 6.4.0 fails.
  • You see the error similar to:

    Security Server (VMware with NSX) kit is not downloaded.
  • In the vsm.log file, you see entries similar to:
     
    ERROR http-nio-127.0.0.1-7441-exec-49 BaseRestController:518 - - [nsxv@6876 comp="nsx-manager" subcomp="manager"] REST API failed : 'A solution is still registered.'
    com.vmware.vshield.endpointsecurity.exceptions.EPSecException: null
            at com.vmware.vshield.endpointsecurity.service.impl.EndpointServiceImpl.unregisterVendor_aroundBody106(EndpointServiceImpl.java:1071) ~[endpointsecurity-1.0.jar:?]


Environment

VMware NSX for vSphere 6.4.x

Resolution

Note: This issue has not been reproducible by BitDefender. 

BitDefender is currently unsupported with VMware NSX for vSphere 6.4.0.

Currently, there is no resolution or workaround.