vim-sso-msi.log
file, located at %temp%
,you see entries similar to:Action TIME: PostInstallScripts. Importing Lookupservice data...
CustomAction DoUpdateAndMigrateTasks returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (0C:E8) [TIME]: Hello, I'm your 64bit Elevated custom action server.
Action 08:55:54: PostInstallScripts. Configuring SSO Components...
PostInstallScripts: PostInstallScripts
PostInstallScripts: PostInstallScripts
PostInstallScripts: PostInstallScripts
CustomAction BootstrapAll returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 08:56:09: InstallFinalize. Return value 3.
MSI (s) (0C:B4) [08:56:09:908]: User policy value 'DisableRollback' is 0
Setup has detected a problem with your current configuration which will cause upgrade to fail. See VMware KB article 2060511.
Your current configuration uses an IP address. vCenter Single Sign-On requires an FQDN to continue. Setup has detected domain-name.com for your machine. Click Accept to use domain-name.com instead of the IP address.
To work around this issue when an upgrade from vCenter Server 5.1 to 5.5 failed and the upgrade is rolled back, remove the left over upgrade files before proceeding.
%ProgramData%\Vmware\CIS
C:\ProgramData\Vmware\CIS
folder.HKEY_LOCAL_MACHINE\Software\VMware, Inc.\VMware Infrastructure\SSOServer\FQDNIP
registry key to the FQDN value that is referenced in the SSL certificate for your vCenter 5.1 Single Sign-On service. The FQDN value is found either in the Subject Name field or as a DNS Name= entry in the multi-entry Subject Alt Name field of the certificate.