"Failed to configure vAPI Endpoint Service at the firstboot time" while installing Windows VC 6.5
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Article ID: 305756
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Updated On:
Products
VMware vCenter Server
Issue/Introduction
Symptoms:
While configuring the vAPI EndPoint Service, you experience these symptoms:
Windows vCenter Server 6.5 installation fails while configuring the vAPI EndPoint Service
vCenter Server 6.5 installation on a Windows Server fails during the vAPI EndPoint Service during the firstboot time.
You see the error:
Error: An error occurred while starting service 'vapi-endpoint'. Failed to start the vAPI Endpoint Service. Failed to configure vAPI Endpoint Service at the firstboot time. Please file a bug against VAPI
In vapi_firstboot.py_2948_stderr.log file, you see entries similar to:
No valid files with pathname: C:\ProgramData\VMware\vCenterServer\logs\vapi\endpoint* found. ERROR starting vapi-endpoint rc: 2, stdout: , stderr: Start service request failed. Error: Service crashed while starting^M vapi firstboot failed Traceback (most recent call last): File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 536, in sys.exit(Main()) File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 514, in Main vapi_firstboot() File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 502, in vapi_firstboot actionFirstboot(fbObj) File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 480, in actionFirstboot actionStart(fbObj) File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 485, in actionStart startService(msg, fbObj) File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 361, in proxy return func(args, *kwargs) File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 429, in startService fbObj.start_services() File "C:\Program Files\VMware\vCenter Server\firstboot\vapi_firstboot.py", line 225, in start_services self.start_service() File "C:\Program Files\VMware\vCenter Server\python-modules\cis\firstboot.py", line 272, in start_service service_start(self.get_eff_service_name()) File "C:\Program Files\VMware\vCenter Server\python-modules\cis\utils.py", line 742, in service_start "localized": "Failed to configure vAPI Endpoint Service at the firstboot time", "translatable": "Failed to configure vAPI Endpoint Service at the firstboot time"
In the Firstbootinfrastructure logs file, you see entries similar to:
WARNING firstbootInfrastructure Bug component info file does not exist INFO firstbootInfrastructure Firstboot duration: 178 sec INFO firstbootInfrastructure First boot is a failure