After changing the domain of vCenter Server, the VMware VirtualCenter Management Webservices service fails with the error: Unable to connect to web services to execute query

Products

• VMware vCenter Server

Issue/Introduction

Symptoms:

After you rename vCenter Server 4.x or add it to a new domain, you experience these symptoms:

• The VMware VirtualCenter Management Webservices fails to start
• When you perform searches, you see the error:
  
  Unable to connect to web services to execute query
  
• In the Performance Overview tab, you see the error:
  
  STATs Report service internal error

Environment

VMware vCenter Server 4.1.x

Cause

This issue may occur if an incorrect FQDN is referenced in the vCenter Server Advanced Settings and occurs because DNS hostname entries are no longer accurate.

Resolution

To resolve the issue:

1. From the vSphere Client, navigate to vCenter Server Settings > Advanced Settings .
2. Update these attributes with the correct FQDN of vCenter Server:
   
   VirtualCenter.VimApiUrl : https://<vCenter Server FQDN> :443/sdk
   VirtualCenter.VimWebServicesUrl : https://<vCenter Server FQDN>:8443/vws
   
   
3. Restart the VMware VirtualCenter Management Webservices service. For more information, see Stopping, starting, or restarting vCenter services (1003895) .

Additional Information

vCenter Server のドメインを変更した後、VMware VirtualCenter Management Webservices サービスが次のエラーで失敗する：Web サービスに接続してクエリを実行することができません