Installing and Upgrading VMware tools on vCenter Mobile Appliance
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Installing and Upgrading VMware tools on vCenter Mobile Appliance


Article ID: 305604


Updated On:


VMware vCenter Server


This article provides steps to upgrade or install VMware tools on vCenter Mobile Appliance

  • Upgrade or Installation of VMware tools on vCenter Mobile Appliance (VCMA) fails
  • You see one or more of these errors:
    • Error: Unable to execute "/usr/bin/"
    • Uninstall Failed. Please correct the failure and re run the install.
    • Execution aborted.

vcenter-mobile-appliance vcenter-mobile-appliance-upgrade


VMware vCenter Server 4.1.x


Note: It is recommends to take a snapshot of the VCMA appliance virtual machine before proceeding in case you need to roll back should any problems be encountered.

  1. Mount the VMware tools Linux installation media to the VCMA virtual machine. This is typically found in the datastore /vmimages/tools-isoimages named linux.iso

  2. Using the console in the virtual machine, run this command:

    yum install perl-libwww-perl

  3. Mount the CD-ROM drive to /mnt/cdrom by running these commands:

    mkdir /mnt/cdrom
    mount /dev/cdrom /mnt/cdrom

  4. Navigate to the /mnt/cdrom folder and copy the tar.gz file to /tmp (replace the filename in these examples with the appropriate filename for the tools version you are installing):

    cd /mnt/cdrom
    cp VMwareTools-8.3.7-341836.tar.gz /tmp

  5. Navigate to /tmp and extract the tar.gz file:

    cd /tmp
    tar zxf /tmp/VMwareTools-8.3.7-341836.tar.gz

  6. Once extracted, you need to remove the version of VMware tools that shipped with the VCMA appliance installation. To do this, navigate into the folder where the VMware tools package was extracted and enter into the /bin sub folder.

    For example:

    cd /tmp/VMwareTools-8.3.7-341836/bin/

  7. Execute the uninstallation script found in this folder:


  8. Once this script completes, proceed to install the VMware tools package. To do this, you must navigate to the directory where the VMware tools package was extracted.

    For example:

    cd /tmp/VMwareTools-8.3.7-341836/

  9. Execute the installation script:


  10. Proceed to answer the questions as the prompts appear until the installation has completed. Reboot the VCMA once these steps are completed.

  11. If everything is working properly, you may delete the snapshots you have created.

Additional Information

For information related to VMCA, see

vCenter Mobile Appliance での VMware Tools のインストールとアップグレード