vCenter Server Tasks show the message: XXX not found XXX

Products

• VMware vCenter Server

Issue/Introduction

Symptoms:
In vCenter Server 4.0.x:

• You see a Task message similar to:
  
  XXX <some text> not found XXX
  
  
• You experience this issue with Tasks in vCenter Server only when using a remote desktop connection to the vCenter Server with a specific user ID.
  
  
• If you use any other user ID when remotely connecting to the vCenter Server (using either remote desktop or the vSphere Client), you do not see the XXX <some text> not found XXX message.
  

Environment

VMware vCenter Server 4.0.x

Cause

This issue is caused by a corrupt file on Windows 2003 and Windows 2008/2008 R2.

Resolution

To resolve this issue:

1. Connect to the vCenter Server using a remote desktop connection and log in with the user ID that is experiencing the issue.
   
   
2. Navigate to:
   
   
• For Windows 2008/2008 R2:
  
  C:\Users\Administrator\AppData\Local\VMware\vpx\catalog\VirtualCenter\4.0.0\en
  
  
• For Windows 2003:
  
  C:\Documents and Settings\Administrator\Local Settings\Application Data\VMware\vpx\catalog\VirtualCenter\4.0.0\en
  
  
3. Rename the en folder to en_old.
   
   Note: When launching a new vSphere Client after renaming the en folder, a new en folder will be created and the error message will no longer appear.