VMware ESXi 5.5 fails purple diagnostic screen and error messages
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VMware ESXi 5.5 fails purple diagnostic screen and error messages

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Article ID: 304983

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Updated On:

Products

VMware vSphere ESXi

Issue/Introduction




Symptoms:
  • VMware ESXi 5.5 fails with a purple diagnostic screen.
  • You see this message:

    cpu11:33359)@BlueScreen: #PF Exception 14 in world 33359:helper38-2 IP 0x41800739cbef addr 0x148
    PTEs:0x57b3ee027;0x535efe027;0x0;
    cpu11:33359)Code start: 0x418006800000 VMK uptime: 4:23:42:27.553
    cpu11:33359)0x4123893dde20:[0x41800739cbef]fnic_terminate_rport_io@<None>#<None>+0x87 stack: 0x4123893ddeb0
    cpu11:33359)0x4123893dde90:[0x418006ef9cba][email protected]#9.2+0x19e stack: 0x410321a9ea
    cpu11:33359)0x4123893ddf30:[0x418006f05616][email protected]#9.2+0xde stack: 0x0
    cpu11:33359)0x4123893ddfd0:[0x418006860a5a]helpFunc@vmkernel#nover+0xab6 stack: 0x0
    cpu11:33359)0x4123893ddff0:[0x418006a50cc2]CpuSched_StartWorld@vmkernel#nover+0xfa stack: 0x0
    cpu11:33359)base fs=0x0 gs=0x418042c00000 Kgs=0x0
    cpu8:33633)Logs are stored on non-persistent storage. Consult product documentation to configure a syslog server or a scratch partition.



Environment

VMware vSphere ESXi 5.5

Resolution

This issue is resolved in:


Additional Information

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VMware ESXi 5.5 で障害が発生し、エラーメッセージと共に紫色の診断画面が表示される