Shutting down or rebooting an ESXi 5.0 host via the DCUI fails

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VMware vSphere ESXi

Symptoms:

Shutting down or rebooting an ESXi 5.0 host via the DCUI fails intermittently.
The shutdown process appears to fail when stopping sfcbd.
In the syslog.log file, you see entries similar to:

DCUI: pam_per_user: create_subrequest_handle(): doing map lookup for user "root" DCUI: pam_per_user: create_subrequest_handle(): creating new subrequest (user="root", service="system-auth-generic") DCUI: Authentication of user root succeeded DCUI: User root logged in DCUI: Rebooting host DCUI: Initializing vobuser library init: starting pid 3516, tty '': '/usr/lib/vmware/vmksummary/log-bootstop.sh stop' init: starting pid 3519, tty '': '/sbin/shutdown.sh' VMware[shutdown]: Stoppin.g VMs root: init Running wsman stop root: openwsmand Stopping openwsmand watchdog-openwsmand: Watchdog for openwsmand is now 3238 watchdog-openwsmand: Terminating watchdog process with PID 3238 watchdog-openwsmand: [3238] Signal received: exiting the watchdog root: init Running sfcbd stop root: init Running sfcbd-watchdog stop sfcbd-watchdog: Terminating watchdog process with PID 3182 sfcbd-watchdog: stopping sfcbd pid sfcbd: Stopping sfcbd esxcfg-dumppart: DiagnosticPartition: Unable to copy the dump partition: Couldn't find a valid VMKernel dump file. Dump partition might be uninitialized. jumpstart: unable to create session: Operation not permitted jumpstart: dependencies for plugin 'restore-host-cache' not met (missing: vcfs)

VMware vSphere ESXi 5.0

This issue is resolved in ESXi 5.0 Update 3, available at VMware Downloads.

If you cannot update the host, use one of these methods as a workaround:

Use the vSphere Client to shut down or reboot the ESXi host.
Power off the virtual machines on the ESXi host before attempting to shut down or reboot.

If the shutdown/reboot operation still fails after attempting the workarounds:

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