Deploying an OVF or OVA on VMware ESXi 5.0 hosts fails with the error: Unsupported virtual hardware device 'lsilogicsas'

Products

• VMware vSphere ESXi

Issue/Introduction

Symptoms:

• You cannot deploy an Open Virtualization Format (OVF) or Open Virtualization Appliance (OVA) on VMware ESXi 5.0 hosts.
• The OVF or OVA is using an lsilogicsas SCSI disk controller.
• An OVF or OVA deployed successfully in ESX/ESXi 4.0/4.1 hosts fails to deploy in ESXi 5.0 hosts.
• You see the error:

Unsupported virtual hardware device 'lsilogicsas'

• The OVA or OVF file contains entries similar to:
  
  Both vmx-04 and vmx-07 VirtualSystemTypes are specified
  The SCSI controller type is set to lsilogicsas

Environment

VMware vSphere ESXi 5.0

Cause

This issue occurs when ESXi 5.0 fails to recognize that vmx-07 is a valid virtual hardware version to use with a LSI Logic SAS virtual disk controller.

LSI Logic SAS virtual disk controllers are supported only in virtual hardware versions 7 and 8, vmx-07 and vmx-08. In older versions of ESXi/ESX when a supported hardware version is included with an unsupported hardware version the supported hardware version is used.

Resolution

This is a known issue in VMware ESXi 5.0. lsilogicsas controller is only valid from vmx-07 and later.

To work around this issue, perform one of these options:

• Remove vmx-04 as a VirtualSystemType or add vmx-08 as a VirtualSystemType.
• Delete the line that references the .ovf file.
  

• To remove vmx-04 as a VirtualSystemType or add vmx-08 as a VirtualSystemType:
  

1. Open the OVF or OVA file using a text editor.
2. Find the line similar to:
   
   <vssd:VirtualSystemType>vmx-04 vmx-07</vssd:VirtualSystemType>
   
   
3. Remove the vmx-04 entry or add a third entry that reads vmx-08. Modify this line to one of these options:
   
   
   Valid entries with the vmx-04 entry removed: <vssd:VirtualSystemType>vmx-07</vssd:VirtualSystemType> <vssd:VirtualSystemType>vmx-07 vmx-08</vssd:VirtualSystemType>
   
   Valid entries with the vmx-04 retained: <vssd:VirtualSystemType>vmx-04 vmx-07 vmx-08</vssd:VirtualSystemType>
   
   
4. Save and close the OVF or OVA file.

• To delete the line that references the .ovf file:
  

Deploying the modified .ovf file can fail with an error similar to:

File xxxx.ovf fails integrity check and might have been corrupted during transfer

To work around this issue, delete the line that references the .ovf file:

1. Open the manifest .mf file.
2. Delete the line that references the .ovf file.
3. Save and close the .mf file.
4. Deploy the .ovf file.
   

Additional Information

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VMware ESXi 5.0 ホストでの OVF または OVA のデプロイが次のエラーで失敗する: サポートされていない仮想ハードウェア デバイス「lsilogicsas」です。
在 VMware ESXi 5.0 主机上部署 OVF 或 OVA 失败并显示以下错误：虚拟硬件设备“lsilogicsas”不受支持