Workpoint Designer fails to start [Websphere]

Products

• CA Identity Manager
• CA Identity Governance
• CA Identity Portal
• CA Risk Analytics
• CA Secure Cloud SaaS - Arcot A-OK (WebFort)
• CLOUDMINDER ADVANCED AUTHENTICATION
• CA Secure Cloud SaaS - Advanced Authentication
• CA Secure Cloud SaaS - Identity Management
• CA Secure Cloud SaaS - Single Sign On

Issue/Introduction

Workpoint Designer startup fails and throws the following exception.

 

java.lang.RuntimeException: 

com.netegrity.portal.service.workflow.core.WorkflowException: CORBA NO_IMPLEMENT 0x49421042 No; nested exception is: 

org.omg.CORBA.NO_IMPLEMENT: 

SERVER (id=xxxxxx, host=mycompany.widgetco.com) TRACE START: 

org.omg.CORBA.NO_IMPLEMENT: No Cluster Data Available vmcid: 0x49421000 minor code: 42 completed: No 

at com.ibm.ws.cluster.router.selection.WLMLSDRouter.select(WLMLSDRouter.java:295) 

at com.ibm.ws.cluster.propagation.ServerClusterContextListenerImpl.forwardRequest(ServerClusterContextListenerImpl.java:635) 

 

The message No Cluster Data Available indicates that the client (the Designer) cannot connect to the Workpoint server (in the IDM application) running on Websphere.

The failure can occur when there is a high availability configuration problem within the Websphere Application Server. If HA Manager is disabled, no Application Servers will be registered with the WLM router.

Environment

Release: CAPUEL99000-12.5-Identity Manager-Blended upgrade to Identity &-Access Mgmt Ente
Component:

Resolution

In the AS Server configuration verify that the HA Manager is enabled.

For instructions on verifying or enabling HA Manager please refer to the WAS documentation.

http://www-01.ibm.com/support/knowledgecenter/SSEQTP_7.0.0/com.ibm.websphere.nd.doc/info/ae/ae/trun_ha_ham_enable.html