Smarts SAM/OI: No traps sent by Smarts trap adapter due to command syntax error

Products

• VMware

Issue/Introduction

Symptoms:


Trap Adapter starts but does not send any Trap notifications into the Open Integration Server

Environment

VMware Smart Assurance - SMARTS

Cause

The --rules parameter specifying the trap_mgr_parse.asl is not at the end of the command as required.

Resolution

Make sure the syntax of the of the command used to start up the trap adapter ends with the asl file name.

For example:

/opt/InCharge/SAM/smarts/bin/sm_service install
--force
--unmanaged
--name=ic-trapd-receiver
--startmode=runonce
--description="EMC Smarts SNMP Trap Adapter"
/opt/InCharge/SAM/smarts/bin/sm_trapd
--name=TRAP-INCHARGE-OI
--server=INCHARGE-OI
--config=icoi
--port=162
--seed=seedfile
--model=sm_actions
--output
--rules=icoi-trapd/trap_mgr_parse.asl