Smarts SAM: Notification from traps display $V1$ in Event Text instead of the actual varbind information

Products

• VMware

Issue/Introduction

Symptoms:



 

Notification from traps display $V1$ in Event Text instead of the actual varbind information as in the following example:

Authentication failure from host $V1$

Environment

VMware Smart Assurance - SMARTS

Cause

The incoming trap is processed by a trap definition that is defined in trap_mgr.conf configuration file with EventText including $V1$. However, the incoming trap does not include any varbinds, so the EventText is taken literally, as $V1$ text.

Resolution

To resolve this issue, do the following:

1. Set up logging for the particular trap and verify whether the incoming trap includes the varbinds.  To learn how to set up logging, see 8460 . 
2. Check the source of the notification and find the source device in the trap log. You may find the issue is only related to one or two devices. 
3. If the incoming trap is expected to include the varbinds in question, check the configuration of the SNMP Agent.  Resolve the issue at the SNMP Agent side.