Switch Ports are not always managed by Smarts AM.

Products

• VMware

Issue/Introduction

Symptoms:




Previously managed or unmanaged ports are not reflecting their updated managed state after a discovery
Newly activated switch ports are not showing as managed when they were previously unmanaged

Environment

VMware Smart Assurance - SMARTS

Cause

The managed state will not change after discovering the ports of a switch if the user has explicitly managed or unmanaged the port.

Resolution

In the GUI, Smarts will see the IsManaged attribute of objects but has no way to know whether the state was explicitly changed by the user or is changed by the discovery process.  To get some detail of the managed state, you need to run the following command:

Example, you want to find the managed state of the switch "tetrahedron.smarts.com":

dmctl -s <server name> invoke Switch::tetrahedron.smarts.com
getManagedState This command will return one of the four enumerations:  MANAGED, EXPLICITLY_MANAGED, UNMANAGED, EXPLICITLY_UNMANAGED