Smarts SDI: Can the Smarts SDI Adapter display the "InstanceDisplayName" property of a notification instead of the "InstanceName" property?

Products

• VMware Smart Assurance

Issue/Introduction

Symptoms:


Can the Smarts SDI Adapter display the InstanceDisplayName property of a notification instead of the InstanceName property?

Smarts SDI database does not store the correct Instance field in ic_t_notification_occurrences table

Environment

VMware Smart Assurance - SMARTS

Cause

The Smarts SDI Adapter is working as designed.

Resolution

You cannot change the field to display the InstanceDisplayName instead of the InstanceName (see Note statement).

Additional Information

The elementClass and the elementInstance may be used for this issue. Smarts does record the elementClass and the elementInstance in the IC_T_NOTIFICATION_OCCURRENCE table ElementClass and elementInstances are not always the same as className and instanceName. If Smarts SAM does not import the topology objects but receives a notification from one of these instances, it will set the elementClass/elementInstance using the system Class/Name.

For example, if Smarts SAM received an Interface Down event from AM, and SAM does not have the Interface topology object, it would find the Interface system name and set the elementClass as Router and the elementName would be the Router instance. Also, elementClass and ElementInstance can be null.