Send emails to different addresses for different events in SMARTS?

Products

• VMware Smart Assurance
• VMware Telco Cloud Service Assurance

Issue/Introduction

SYMPTOMS:

• How can I send emails to different addresses for different events?
  
  

Environment

SMARTS - 10.1.x

SMARTS DM - 2.x

TCSA -2.x

Resolution

If you want to send email to different sets of users based on the event, please follow the directions below.

As an example: you want to send email for switch down events to [email protected] and you want to send email for router down events to router_down@xyz:


1- Create a notification list called router_downNL for all router down events.

2- Create a notification list called switch_downNL for all switch down events.

3- Copy local\conf\notifier\mail-notify.conf to local\conf\notifier\mail-notify-router_down.conf.

4- Copy local\conf\notifier\mail-notify.conf to local\conf\notifier\mail-notify-switch_down.conf.

5- Edit mail-notify-router_down.conf.
username@localhost
TO
Recipients = router_down@xyz
B.  Change:
GA_NLSubscription::mail-Default-NL-Subscriptions
{
NLName = "Default"
}
TO
GA_NLSubscription::mail-Default-NL-Subscriptions
{
NLName = "router_downNL"
}

NOTE- Other parameters in this file, such as MailServer and SenderId, have to be configured as well.

6- Edit mail-notify-switch_down.conf
A.  Change: Recipients = username@localhost
TO
Recipients = switch_down@xyz

B.  Change:
GA_NLSubscription::mail-Default-NL-Subscriptions
{
NLName = "Default"
}
TO
GA_NLSubscription::mail-Default-NL-Subscriptions
{
NLName = "switch_downNL"
}

NOTE - Other parameters in this file, such as MailServer and SenderId, have to be configured as well.

7- Start the adapter for router downs.
BASEDIR/smarts/bin/sm_notify --output=router_down_email_notifier --conf=mail-notify-router_down mail

8- Start the adapter for switch downs.
BASEDIR/smarts/bin/sm_notify --output=switch_down_email_notifier --conf=mail-notify-switch_down mail